EAST Lancashire's best and worst GP practices, as voted for by patients, have been revealed.

The GP Patient Survey 2020 asked residents for their views on their doctors' surgeries across a range of different aspects over East Lancashire CCG area of Hyndburn, Ribble Valley, Rossendale, Pendle and Burnley.

According to the figures, East Lancashire patients were less happy with their experiences of GP practices as 82 per cent of patients rated their service as good this year, compared to 84 per cent last year.

The most recent NHS East Lancashire survey saw 18,152 questionnaires sent out, and 5,455 were returned.

Slaidburn Health Centre returned to top of the pile after they were rated as best in 2018. This time 99 per cent of respondents rated it as good.

Richmond Medical Centre, in Accrington, was again the lowest ranked one with 55 per cent.

The top ranked surgeries who were above the national average were: Whalley Medical Centre, Harambee Surgery, Trawden, Colne, Dr Jehangir, Nelson, Kiddrow Medical Practice, Burnley, Dill Hall Surgery, Accrington, Barnoldswick Medical Centre, Irwell Medical Practice, Bacup, Burnley Wood Medical Centre, Burnley, The Castle Medical Group, Clitheroe, Pendleside Medical Practice, Clitheroe, Reedyford Health Care Group, Nelson, Dr Bello's Surgery, Church, Accrington, The Weaver's Practice, Great Harwood, Dr Moujaes, Haslingden, Ightenhill Medical Centre, Burnley, Whitworth Medical Centre, Briercliffe Surgery, Yorkshire Street Medical Centre, Burnley, King Street Medical Centre, Accrington, Waterfoot Group of Doctors, Rossendale, The Pendle Medical Partnership, Colne and Barnoldswick, The Richmond Hill Practice, Colne, St James' Medical Centre, Burnley, Dr Malik and Partner, Nelson, Ilex View Medical Practice, Rossendale and Parkside Surgery, Burnley.

Daneshouse Medical Practice Burnley, PWE Healthcare Pendle, AVHAC Registered Patients, Pendle View Health Care, Blackburn Road Medical Centre, Whitefield Healthcare, Colne Road Surgery, Peel House Medical Practice, Great Harwood Medical Group, Burnley Group Practice, Riverside Medical Practice, Oswald Medical Centre, Higher Heys Surgery, Barrowford Surgery, Fairmore Medical Practice, Rosegrove Surgery, The Clayton Medical Centre, Rossendale Valley Medical Practice, Padiham Group Practice, Thursby Surgery, Dr THM MacKenzie and Partners, Great Harwood Surgery were all below the national average of 82 per cent.

Dr Mark Dziobon, Medical Director at East Lancashire and Blackburn with Darwen CCGs said: “First of all on behalf of both CCGs I’d like to thank the public for their tremendous support through these unprecedented times.

"In addition, I also want to thank all of the staff working in general practice who continue to ensure their patients receive the highest quality of care they deserve.

"The pandemic has been extremely challenging for everyone but through their hard work our practices have managed to remain effective throughout and have continued to deliver safe and effective services.

"The services provided by our GPs and practice nurses are the cornerstone of the NHS as for the vast majority of patients their first point of contact with the NHS takes place in their doctor’s surgery.

"We always welcome the results of surveys like this as it highlights where improvements can be made but also the areas of outstanding practice and gives the opportunity for practices to hear the views of their patients.

"Overall we are very pleased with these results as they show that the experience of those patients who have participated in the survey remains overwhelmingly positive and that 8 of 10 still rate their experience as good.”

Overall patient satisfaction ratings for East Lancashire GP practices by per cent:

1 - Slaidburn Health Centre, Clitheroe (99),

2 - Whalley Medical Centre (96),

3 - Harambee Surgery, Trawden, Colne (95),

" - Dr Jehangir, Nelson (95),

" - Kiddrow Medical Practice, Burnley (95),

6 - Dill Hall Surgery, Accrington (94),

" - Barnoldswick Medical Centre (94),

8 - Irwell Medical Practice, Bacup (93),

9 - Burnley Wood Medical Centre, Burnley (92),

" - The Castle Medical Group, Clitheroe (92),

" - Pendleside Medical Practice, Clitheroe (92),

" - Reedyford Health Care Group, Nelson (92),

13 - Dr Bello's Surgery, Church, Accrington (91),

14 - The Weaver's Practice, Great Harwood (89),

" - Dr Moujaes, Haslingden (89),

16 - Ightenhill Medical Centre, Burnley (88),

" - Whitworth Medical Centre (88),

" - Briercliffe Surgery (88),

" - Yorkshire Street Medical Centre, Burnley (88),

20 - King Street Medical Centre, Accrington (87),

21- Waterfoot Group of Doctors, Rossendale (85),

" - The Pendle Medical Partnership, Colne and Barnoldswick (85),

" - The Richmond Hill Practice, Colne (85),

" - St James' Medical Centre, Burnley (85),

25 - Dr Malik and Partner, Nelson (84),

" - Ilex View Medical Practice, Rossendale (84)

" - Parkside Surgery, Burnley (84),

28 - Great Harwood Surgery (81),

" - Dr THM MacKenzie and Partners, Haslingen, Rossendale (81),

" - Thursby Surgery, Burnley (81),

31 - Padiham Group Practice (80),

32 - Rossendale Valley Medical Practice (79),

33 - The Clayton Medical Centre, Accrington (77),

34 - Rosegrove Surgery, Burnley (76),

35 - Fairmore Medical Practice, Rawtenstall (75),

" - Barrowford Surgery (75),

" - Higher Heys Surgery, Oswaldtwistle (75),

" - Oswald Medical Centre, Accrington (75),

39 - Riverside Family Practice, Burnley (74),

" - Burnley Group Practice (74),

41 - Great Harwood Medical Group (73),

42 - Peel House Medical Practice, Accrington (72),

43 - Colne Road Surgery, Burnley (71),

44 - Whitefield Healthcare (69),

" - Blackburn Road Medical Centre, Accrington (69),

" - Pendle View Medical Centre, Brierfield (69),

47 - AVHAC Registered Patients, Accrington (68),

48 - PWE Healthcare Pendle (62),

" - Daneshouse Medical Practice Burnley (62) and

50 - Richmond Medical Centre, Accrington (55).