Reduction in number of ambulance emergency calls over Christmas

AMBULANCE chiefs reported a reduction in the number of emergency calls over the Christmas period when compared to last year.

North West Ambulance Service [NWAS] said it was still ‘extremely busy’ from December 24 to 26, but the number of emergency calls was five per cent lower than the same period last year. There were 9,918 emergency calls in total, with the trust responding to 8,195 incidents, which were mostly prompted by falls.

Derek Cartwright, director of operations said: “We always see an increase in emergency calls at this time of year, but this year has been exceptional. I would like to take this opportunity to thank NWAS staff for all their hard work in caring for the population of the North West.

“The Christmas period can be a confusing time for people who need to access the NHS. Many people call 999 when their symptoms could be treated elsewhere. As we approach New Year, it is important that people remember 999 is for serious and life-threatening emergencies. For urgent medical advice, you can contact NHS 111.

“Please help us to help the most vulnerable people, by keeping ambulances free to deal with genuine emergencies.”

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