Chorley bride left devastated after photographer's no show on wedding day

Chorley bride devastated after photographer's no show on wedding day

Chorley bride devastated after photographer's no show on wedding day

First published in Chorley
Last updated
Chorley Citizen: Photograph of the Author by , Reporter

A bride was left ‘distraught and inconsolable’ when she arrived for her wedding ceremony to find a photographer she had booked and paid for had failed to turn up.

Samantha Bannister, 28, had made arrangements with Eaves Lane photography business Unforgettable Moments to record her special day as she married her 34-year-old fiance, Tony, at Chorley Registrater Office last Saturday.

However, nobody from the business, which held a ‘grand opening’ on March 1, attended despite being paid £100 in full up front to record the service and the subsequent reception at the nearby St Mary’s Social Club.

A former business partner in Unforgettable Moments blamed a ‘mix up’ for the problem and said the firm had recently gone into liquidation.

Mrs Bannister, who lives on Eaves Green Road and has three young children, said she was so upset at the hitch that she had to delay the ceremony to compose herself.

She said: “I arrived at 3.45pm, 15 minutes before the ceremony.

“It was the first time I’d been married and although we wanted a low key day, having a photographer there was obviously an important part of that.

“I’d had a meeting with Heidi Slater from Unforgettable Moments three weeks earlier and paid for a budget package where they would do an hour at the ceremony and a short time at the reception for which I would receive a CD of photographs.

“When I realised we weren’t going to have a photographer I felt very let down. I was angry and got upset. I wasn’t able to walk down the aisle and the service was delayed by around 15 minutes.

“It put a black spot on a fabulous day. Family and friends rallied round and we got some lovely photographs and my brother even made a call and got Carol Christian Photography to attend the reception at short notice.

“I can’t thank her enough for doing that.”

The Unforgettable Moments premises has been closed for several days and the shop interior appears to have been cleared.

Heidi Slater, who ran the business with partner Craig Elias, said: “The Unforgettable Moments business went into liquidation and Craig and I no longer work together.

“I wanted to continue with the lease on the shop but was told I couldn’t on my own.

“I’ve been unable to contact Craig by any means for several days now.”

Mrs Slater added that she would be contacting Mrs Bannister to offer a full refund and an apology and that any other commitments of Unforgettable Moments would be fulfilled by her new business, Heidi Slater Photography.

Attempts to contact Mr Elias for comment were unsuccessful.

Comments (5)

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9:13pm Fri 23 May 14

laucli84 says...

absolutely unreliable photographer heidi slater is. she almost did the same to me although I had only paid a deposit of £40 . when I tried to contact her three weeks before my wedding to arrange final payment, finalisations and times etc she wouldn't answer any of my calls or texts I had no option to find somebody else after she failed to reply after a week of calling her . she then got abusive when I asked for my deposit back. DO NOT BOOK WITH THIS WOMAN SHE IS UNRELIABLE and WILL LET YOU DOWN AND TAKE YOUR MONEY!!!!!
absolutely unreliable photographer heidi slater is. she almost did the same to me although I had only paid a deposit of £40 . when I tried to contact her three weeks before my wedding to arrange final payment, finalisations and times etc she wouldn't answer any of my calls or texts I had no option to find somebody else after she failed to reply after a week of calling her . she then got abusive when I asked for my deposit back. DO NOT BOOK WITH THIS WOMAN SHE IS UNRELIABLE and WILL LET YOU DOWN AND TAKE YOUR MONEY!!!!! laucli84
  • Score: 4

10:28pm Fri 23 May 14

chorley45 says...

I am very shocked to read this Heidi has had some very trying times recently, I know this has no impact on the fact this brides special day has been let down. I have had Heidi for numerous events in my life and ive never once been let down by her, I have recommended her and she has done numerous of my friends weddings and again she didn't let any of them down either. I'm sad to read this and hope it's a one of as Heidi is amazing at what she does you cant beat her work especially for the prices she charged. Hopefully this wont happen again and all can move forward.
I am very shocked to read this Heidi has had some very trying times recently, I know this has no impact on the fact this brides special day has been let down. I have had Heidi for numerous events in my life and ive never once been let down by her, I have recommended her and she has done numerous of my friends weddings and again she didn't let any of them down either. I'm sad to read this and hope it's a one of as Heidi is amazing at what she does you cant beat her work especially for the prices she charged. Hopefully this wont happen again and all can move forward. chorley45
  • Score: -8

6:51pm Sat 24 May 14

onsidecobra says...

chorley45 wrote:
I am very shocked to read this Heidi has had some very trying times recently, I know this has no impact on the fact this brides special day has been let down. I have had Heidi for numerous events in my life and ive never once been let down by her, I have recommended her and she has done numerous of my friends weddings and again she didn't let any of them down either. I'm sad to read this and hope it's a one of as Heidi is amazing at what she does you cant beat her work especially for the prices she charged. Hopefully this wont happen again and all can move forward.
That still doesn't excuse her for letting down a couple who have given her a deposit or a down payment. This woman is supposed to be a professional so she should start acting like one or get out out of the business altogether. People like this get other professional photographers a bad name.
[quote][p][bold]chorley45[/bold] wrote: I am very shocked to read this Heidi has had some very trying times recently, I know this has no impact on the fact this brides special day has been let down. I have had Heidi for numerous events in my life and ive never once been let down by her, I have recommended her and she has done numerous of my friends weddings and again she didn't let any of them down either. I'm sad to read this and hope it's a one of as Heidi is amazing at what she does you cant beat her work especially for the prices she charged. Hopefully this wont happen again and all can move forward.[/p][/quote]That still doesn't excuse her for letting down a couple who have given her a deposit or a down payment. This woman is supposed to be a professional so she should start acting like one or get out out of the business altogether. People like this get other professional photographers a bad name. onsidecobra
  • Score: 7

9:22pm Sat 24 May 14

fakeposter123 says...

is 'chorley45' Heidi in disguise??? 'Numerous events in my life....', how many occasions do you typically hire a photographer?...dodg
y review if you ask me
is 'chorley45' Heidi in disguise??? 'Numerous events in my life....', how many occasions do you typically hire a photographer?...dodg y review if you ask me fakeposter123
  • Score: 7

7:06pm Tue 27 May 14

Blackpool north13 says...

My brother and wife to be have booked with them for their wedding in three weeks time. They have tried to get in contact with them but no hope. They booked the deluxe package and have paid 450 in full. They are currently upset as they have no more money to get another photographer at short notice. I hope the people of this shop get caught and made to pay back all the money to every one they have took money from and ruined their special days :( fuming and mad right now, what horrible people they are
My brother and wife to be have booked with them for their wedding in three weeks time. They have tried to get in contact with them but no hope. They booked the deluxe package and have paid 450 in full. They are currently upset as they have no more money to get another photographer at short notice. I hope the people of this shop get caught and made to pay back all the money to every one they have took money from and ruined their special days :( fuming and mad right now, what horrible people they are Blackpool north13
  • Score: 0

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